Limited Warranty
Thank you for shopping with Wosadous at www.wosadous.com.
We stand behind the quality of the products we sell. This Limited Warranty applies to eligible items purchased directly from our website.
1. Warranty Coverage
Our limited warranty covers manufacturing defects in materials or workmanship under normal consumer use.
If an item arrives defective or develops an issue due to a manufacturing defect within the applicable warranty period, we may offer a replacement, refund, store credit, or another reasonable solution at our discretion.
2. Warranty Period
Unless otherwise stated on the product page, eligible products may be covered for 30 days from the date of delivery.
Some products may have different warranty terms depending on product type, supplier, or promotional conditions.
3. What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, improper use, or negligence
- Damage caused by accidents, drops, water exposure, heat, improper storage, or unauthorized repair
- Cosmetic damage that does not affect product function
- Used, opened, or hygiene-sensitive beauty and personal care items
- Items purchased from unauthorized third-party sellers
- Products modified or altered after purchase
- Issues caused by failure to follow instructions
4. Beauty and Personal Care Products
For hygiene and safety reasons, products that come into contact with skin, eyes, lips, hair, or body may not qualify for warranty replacement once opened or used, unless the issue is confirmed as a manufacturing defect.
If irritation, discomfort, allergic reaction, or any adverse effect occurs, stop using the product immediately and consult a qualified professional.
5. How to Submit a Warranty Request
To submit a warranty request, contact us at:
Email: www.wosadous@gmail.com
Phone: +1 (636)-751-2185
Please include:
- Order number
- Name and email used for the order
- Clear description of the issue
- Photos or videos showing the defect
- Photos of the packaging and shipping label, if applicable
6. Final Decision
All warranty claims are reviewed case by case. Wosadous reserves the right to approve, deny, or request additional information for any warranty claim.