物流政策

hank you for shopping with Wosadous.

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from:

www.wosadous.com

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Processing time does not include weekends or public holidays.

During peak seasons, promotional events, or high order volume periods, processing may take slightly longer.

2. Shipping Destinations

We currently ship to the United States and selected international destinations where available at checkout.

If your location is not available during checkout, we may not currently support shipping to your region.

3. Estimated Delivery Time

Estimated delivery time depends on your location, shipping method, carrier availability, and order volume.

Typical estimated delivery times:

United States: 5–12 business days
International Orders: 7–20 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to weather, carrier issues, customs processing, holidays, address errors, or other factors outside our control.

4. Shipping Fees

Shipping fees, if applicable, will be displayed at checkout before payment.

We may offer free shipping promotions from time to time. Free shipping eligibility may depend on order value, product type, destination, or promotional conditions shown on the website.

5. Order Tracking

Once your order ships, you may receive a shipping confirmation email with tracking information, if tracking is available.

Please allow 24–72 hours for tracking information to update after the carrier receives the package.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an address error, please contact us as soon as possible at:

www.wosadous@gmail.com

We will try to help before the order ships, but we cannot guarantee address changes once an order has been processed or dispatched.

If a package is returned, lost, or delayed due to an incorrect or incomplete address, the customer may be responsible for additional shipping costs.

7. Lost, Delayed, or Stolen Packages

Once an order is handed over to the shipping carrier, delivery is managed by the carrier. If your package is delayed, lost, or marked as delivered but not received, please contact us and the carrier as soon as possible.

We will do our best to assist, but we are not responsible for packages stolen after delivery or lost due to incorrect shipping information provided by the customer.

8. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply. These charges are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for customs delays or additional fees charged by local authorities.

9. Shipping Restrictions

Some products may be restricted in certain regions due to local laws, carrier rules, or customs regulations. We reserve the right to cancel orders that cannot be legally or safely shipped.

10. Contact Us

For shipping questions, contact us at:

Email: www.wosadous@gmail.com
Phone: +1 (636)-751-2185
Address: 3046 Redwood Drive, Marina, CA 93933, United States