SHIPPING & DELIVERY
This Shipping & Delivery Policy applies to orders placed at:
1. Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Processing time may be longer during holidays, promotional events, or periods of high order volume.
2. Estimated Delivery Time
Estimated delivery times may vary by location and carrier.
Typical delivery estimates:
United States: 5–12 business days
International Orders: 7–20 business days, if available
Delivery times are estimates only and are not guaranteed.
3. Shipping Fees
Shipping fees, if applicable, are displayed at checkout before payment.
We may offer free shipping promotions from time to time. Promotional shipping terms may depend on order value, destination, product type, or campaign conditions.
4. Tracking Information
When tracking is available, you will receive a shipping confirmation email with tracking details.
Tracking updates may take 24–72 hours to appear after the package is handed to the carrier.
5. Delivery Delays
Delivery may be delayed due to:
- Weather
- Carrier issues
- Customs processing
- Holidays
- Incorrect address
- High shipping volume
- Events beyond our control
We are not responsible for carrier delays, but we will do our best to assist.
6. Lost or Stolen Packages
If tracking shows delivered but you did not receive the package, please check with household members, neighbors, building management, or the carrier.
Wosadous is not responsible for packages stolen after delivery or lost due to incorrect shipping information provided by the customer.